Bill Audits

• Copy of important pages of all wired and wireless voice and data bills required.
• Letter of authorization (LOA) from client to receive customer service records (CSR) from current vendor(s) for itemized breakdown of charges and authority to order changes.
• Categorize itemized charges as follows:
  • Billed active services for viable cost reductions
  • Billed inactive services for elimination and possible credit
  • Alternative products and services options.
• Review of analysis by Teleffective followed by recommendations to achieve results in a timely manner and the expected savings over a specific time period.